Shipping Policy
Shipping Policy
We are committed to delivering your order quickly and reliably. Please review our shipping policy below:
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to become available.
International Shipping
We currently ship to selected countries. Additional customs fees, duties, and taxes may apply depending on your location. These are the responsibility of the customer.
Delays
Although we strive to ensure timely delivery, delays may occasionally occur due to high demand, weather conditions, or carrier issues.
Contact Us
If you have any questions about your order or shipping, please contact our support team at support@floronahome.com
About Florona Home Story was created for those who believe that beauty lives in simplicity.
Florona Home was created for those who believe that beauty lives in simplicity.
Inspired by nature and guided by mindful living, we curate home décor that brings warmth, balance, and quiet elegance into everyday spaces. Each piece is thoughtfully selected to feel calm, timeless, and effortlessly at home—never overwhelming, always intentional.
The creative minds behind our studio
As designers we are constantly thinking about how people live and what problems we could solve for them.
International warehouse
4.8/5.0 Review Score
Over 5000 Products
Multicolumn
Comfort You Can Feel
Soft textures and thoughtfully designed forms bring a sense of calm and ease to your everyday living spaces.
Transparent, Honest Value
Clear pricing reflects the true quality of our materials and craftsmanship — no shortcuts, no hidden markups.
Designed to Last
Timeless aesthetics and durable construction ensure each piece remains beautiful season after season.
Eco-Certified Choices
Our collections prioritize responsible materials and long-lasting design, reducing impact while enhancing your home.
“We are different. We believe in transparency and recognised external certification.”
CEO Florona
Designed for Calm Living
Florona Home creates timeless pieces inspired by nature, simplicity, and modern comfort.
Every design is carefully curated to blend effortlessly into your space — warm, balanced, and beautifully understated.
From cozy corners to everyday living, our pieces are made to feel natural, functional, and enduring.
Daniel Carter
Brand & Marketing Lead
Emma Nguyen
Head of Product & Styling
Lily Tran
Founder & Creative Director
Sophia Lee
Customer Experience Manager
Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
Orders are processed within 1–3 business days before shipping.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to most countries worldwide.
What is your return policy?
What is your return policy?
We accept returns within 30 days for unused items in original condition.
How can I contact Florona Home support?
How can I contact Florona Home support?
You can reach us anytime via email at support@floronahome.com
