Order Tracking & Shipping
Order Tracking & Shipping Information – Florona Home
How do I track my order?
You can track your order anytime using our Track Order page.
Simply enter your Order Number and Email Address to view the latest status.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking link(s).
Please allow 24–72 hours for tracking updates to appear after the shipping label is created. It is normal for tracking to display “Label Created” before movement is scanned by the carrier.
Some orders may ship in multiple packages depending on item size or availability. Each package will have its own tracking number.
What is my order status?
Your order may display one of the following statuses:
In Progress
Your order has been received and is being prepared for shipment.
Orders are processed within 1–2 business days (excluding weekends and holidays).
Shipped
Your package has been handed over to the carrier.
You will receive a tracking email with shipment details.
Delivered
The carrier has confirmed successful delivery to the address provided.
Packages may be delivered to a mailbox, front desk, parcel locker, or secure location.
Returned
If a package is returned due to an incorrect address or delivery failure, our support team will contact you to assist with the next steps.
Damaged items
Contact us within 48 hours with photos.
When can I expect my order to arrive?
Delivery times depend on destination:
United States
Standard Shipping: 7–15 business days
International
Estimated Delivery: 10–20 business days, depending on destination and customs processing.
Delivery timelines are estimates and may vary during peak seasons or due to carrier delays.
Can I change or cancel my order?
You may request order cancellation within 30 minutes of placing your order.
After this time, your order may have already entered processing and cannot be modified.
If your order has shipped, you may request a return in accordance with our Return Policy.
For assistance, please contact support@floronahome.com as soon as possible.
What shipping options do you offer?
Standard Shipping
• Free U.S. shipping on orders over $60
• 7–15 business day delivery (U.S.)
• Tracking provided
Expedited Shipping
Available for select destinations at checkout when applicable.
Where do you ship?
Florona Home ships to:
• United States
• Select international destinations (availability shown at checkout)
If your country is not listed at checkout, shipping may not be available at this time.
Additional Information
• We are unable to ship to PO Boxes, APO, DPO, or FPO addresses.
• Some items may ship separately depending on availability.
• Delivery timelines may vary during holidays or unforeseen events.
If you need assistance tracking your order, our support team is happy to help.
About Florona Home Story was created for those who believe that beauty lives in simplicity.
Florona Home was created for those who believe that beauty lives in simplicity.
Inspired by nature and guided by mindful living, we curate home décor that brings warmth, balance, and quiet elegance into everyday spaces. Each piece is thoughtfully selected to feel calm, timeless, and effortlessly at home—never overwhelming, always intentional.
Calm Is The New Luxury
As designers we are constantly thinking about how people live and what problems we could solve for them.
Anchors the room with quiet structure
Designed to elevate modern interiors
🌿 A Space That Feels Alive
Timeless aesthetics and durable construction ensure each piece remains beautiful season after season.
🌿 Calm You Can See & Feel
Greenery softens the space visually and emotionally. The room feels lighter, calmer, and easier to breathe in — without the effort of daily care, truly yours.
🌿 Effortless Transformation
A single tree can redefine a room. From empty to intentional, from plain to thoughtfully styled — without rearranging furniture or changing your lifestyle.
🌿 Designed for Everyday Living
Florona artificial trees stay beautiful through every season. No watering, no fading — just a consistent sense of warmth and calm, day after day.
“We are different. We believe in transparency and recognised external certification.”
CEO Florona
Designed for Calm Living
Florona Home creates timeless pieces inspired by nature, simplicity, and modern comfort.
Every design is carefully curated to blend effortlessly into your space — warm, balanced, and beautifully understated.
From cozy corners to everyday living, our pieces are made to feel natural, functional, and enduring.
Our Commitment
We design for longevity — in form, in feeling, and in everyday use.
Our collections are curated with care, not mass-produced noise.
Every detail is considered for how it will live within real homes, real routines, real lives.
We believe decorating should feel intuitive.
Living should feel effortless.
The Florona™ Way
Quietly refined.
Naturally balanced.
Effortlessly styled.
Designed for calm living.
Balanced, Intentional Form
- Made to Endure in Style
- Modern American Craft
More Than Décor
When you choose Florona™, you are not adding objects to a room.
You are shaping atmosphere.
A softer corner.
A warmer glow.
A space that feels lighter, calmer, and more lived in.
Florona™ is for those who prefer:
Comfort over clutter.
Balance over excess.
Homes that restore — not perform.
- Elevates the Everyday
- True-to-Life Texture & Depth
- Designed for Collected Homes
Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
Orders are processed within 1–2 business days before shipping.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to most countries worldwide.
What is your return policy?
What is your return policy?
We accept returns within 30 days for unused items in original condition.
How can I contact Florona Home support?
How can I contact Florona Home support?
You can reach us anytime via email at support@floronahome.com
