Order Tracking & Shipping

Order Tracking & Shipping Information – Florona Home

How do I track my order?

You can track your order anytime using our Track Order page.

Simply enter your Order Number and Email Address to view the latest status.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking link(s).

Please allow 24–72 hours for tracking updates to appear after the shipping label is created. It is normal for tracking to display “Label Created” before movement is scanned by the carrier.

Some orders may ship in multiple packages depending on item size or availability. Each package will have its own tracking number.

What is my order status?

Your order may display one of the following statuses:

In Progress

Your order has been received and is being prepared for shipment.
Orders are processed within 1–2 business days (excluding weekends and holidays).

Shipped

Your package has been handed over to the carrier.
You will receive a tracking email with shipment details.

Delivered

The carrier has confirmed successful delivery to the address provided.
Packages may be delivered to a mailbox, front desk, parcel locker, or secure location.

Returned

If a package is returned due to an incorrect address or delivery failure, our support team will contact you to assist with the next steps.

Damaged items

When can I expect my order to arrive?

Delivery times depend on destination:

United States

Standard Shipping: 7–15 business days

International

Estimated Delivery: 10–20 business days, depending on destination and customs processing.

Delivery timelines are estimates and may vary during peak seasons or due to carrier delays.

Can I change or cancel my order?

You may request order cancellation within 30 minutes of placing your order.

After this time, your order may have already entered processing and cannot be modified.

If your order has shipped, you may request a return in accordance with our Return Policy.

For assistance, please contact support@floronahome.com as soon as possible.

What shipping options do you offer?

Standard Shipping

• Free U.S. shipping on orders over $200
• 7–15 business day delivery (U.S.)
• Tracking provided

Expedited Shipping

Available for select destinations at checkout when applicable.

Where do you ship?

Florona Home ships to:

• United States
• Select international destinations (availability shown at checkout)

If your country is not listed at checkout, shipping may not be available at this time.

Additional Information

• We are unable to ship to PO Boxes, APO, DPO, or FPO addresses.
• Some items may ship separately depending on availability.
• Delivery timelines may vary during holidays or unforeseen events.

If you need assistance tracking your order, our support team is happy to help.

📧 support@floronahome.com

Objects that shape the room.

Modern forms. Quiet presence

Designed for Calm, Timeless Living

About Florona Home Story was created for those who believe that beauty lives in simplicity.

Florona Home was created for those who believe that beauty lives in simplicity.

Inspired by nature and guided by mindful living, we curate home décor that brings warmth, balance, and quiet elegance into everyday spaces. Each piece is thoughtfully selected to feel calm, timeless, and effortlessly at home—never overwhelming, always intentional.

Discover

Meet Florona Team

Calm Is The New Luxury

As designers we are constantly thinking about how people live and what problems we could solve for them.

Anchors the room with quiet structure

Designed to elevate modern interiors

Designed for Calm, Timeless Living

Easy to Style

Low Maintenance

Timeless Look

Versatile for Any Space

Naturally Textured Stone

Organic pores and tonal variation create a surface that feels grounded, tactile, and quietly luxurious.

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Solid Wood Accent

Warm wood detailing adds depth and balance, reinforcing the natural character of the design.

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Authentic Surface Detail

Visible texture and subtle variation give each piece a finish that feels real, refined, and more trustworthy.

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Made To Feel Lasting

Stone and wood bring visual warmth and enduring appeal to interiors designed with intention.

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“We are different. We believe in transparency and recognised external certification.”

Olivia Harper

CEO Florona

Easy to Style

Designed for Calm Living

Florona Home creates timeless pieces inspired by nature, simplicity, and modern comfort.

Every design is carefully curated to blend effortlessly into your space — warm, balanced, and beautifully understated.

From cozy corners to everyday living, our pieces are made to feel natural, functional, and enduring.

Explore Our Story

Thoughtful Materials. Timeless Forms.

From lifelike greenery to sculptural accents and heritage-inspired textiles, every Florona™ design is chosen with restraint and intention.

We focus on:

• Natural silhouettes and organic balance
• Warm, calming palettes
• Materials that complement, not compete
• Designs that evolve with your space

Our goal is simple — to create pieces that feel like they have always belonged.