Product & Stock Information

What if an item is out of stock or coming soon?

If a product is marked “Coming Soon” or “Out of Stock,” you can select “Notify Me” on the product page and enter your email address.

We’ll notify you as soon as the item becomes available again.

If an item becomes unavailable after your order is placed, we will notify you promptly and issue a full refund.

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Do you offer personalization?

At this time, Florona Home does not offer product personalization.

However, we periodically release curated seasonal bundles and styled gift sets designed for effortless gifting.

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Are your products safe for children and pets?

Material details are listed on each product page.

While our décor is designed for normal household use, please note:

• Fragile materials such as ceramic and glass should be handled with care
• Decorative pieces are not intended for ingestion
• Keep breakable items out of reach of small children and pets

If you have specific material concerns, our team is happy to assist.

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Are replacement parts available?

Select products may qualify for component replacement under warranty.

For assistance with lamps or lighted décor, please contact us with your order number and product details.

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What if I lost my assembly instructions?

Most items require minimal or no assembly.

If your product includes assembly:

• Check the product page for downloadable instructions
• Contact us for a digital copy or step-by-step assistance

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Does Florona Home offer sustainable décor?

Florona Home is committed to responsible product selection and long-lasting design.

We prioritize:

• Durable materials designed for multi-season use
• Reduced excess packaging where possible
• Ongoing improvement in material sourcing

More details are available on our Sustainability page.

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Do you offer recycling programs?

We do not currently operate a recycling or take-back program.

We encourage customers to check local recycling guidelines for materials such as ceramic, glass, or metal where applicable.

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What is the difference between product collections?

Florona Home curates a range of décor styles and material finishes to suit different aesthetic preferences and spaces.

Each product undergoes quality review prior to listing to ensure it meets our design and durability standards.