Shipping policy
Shipping & Delivery – Florona Home
Last updated: December 18, 2025
At Florona Home, every order is prepared with care and delivered with intention. We are committed to providing a seamless, transparent, and reliable shipping experience.
Shipping Destinations
We currently ship to:
• United States
• Select international destinations (availability shown at checkout)
If your country is not listed, please contact us at support@floronahome.com.
Shipping Rates
United States
FREE Standard Shipping on U.S. orders over $200.
Orders under $200 will have shipping rates calculated at checkout.
International Orders
Shipping fees are calculated at checkout based on destination and order details.
All costs are clearly displayed before payment.
Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Time
United States
Standard Shipping: 7–15 business days
International
Estimated delivery: 10–20 business days, depending on destination and customs processing.
Delivery timelines are estimates and may vary during peak seasons or due to carrier delays.
Damaged items
Contact us within 48 hours with photos.
Tracking Your Order
A tracking number will be provided once your order ships.
Please allow 24–72 hours for tracking updates to appear in the carrier system.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or local fees (if applicable) are determined by your country’s regulations and are the responsibility of the customer.
If customs processing causes delays, our support team is happy to assist with tracking updates.
Delivery Support
If your order has not arrived within the estimated timeframe, please contact us at support@floronahome.com.
After the order has been transferred to the carrier, delivery is handled by the shipping provider. However, our team will assist you in resolving any delivery issues.
We stand behind every order we ship.
